Return And Exchange
- Only damaged/faulty products or incorrect goods sent will be entitled for return or exchange.
- You may return and exchange the products received within 7 days from the date of receipt.
- The right to return product only applies if the products are unused, unpack and complete including their original packaging and labels.
- We only accept exchanges for the same item or exchange with equal or higher value.
- When exchanging damaged, faulty or incorrect goods received, we will arrange to collect the goods from you free of charge. We will bear for the cost of postage.
- In the event that the package is returned to Fun Learning Paradise Sdn Bhd due to the customer’s error in mailing address submitted (incorrect / insufficient address), or expired of the date of self-collect at respective courier company branch, the customer is responsible for the shipping costs incurred for re-delivery.
- Exchange is only applicable for purchase and shipment withim Malaysia. All return and exchange is NOT Applicable to countries outside of Malaysia.
- No cancellation is allow after the item(s) is shipped out or collected by respective courier company.
- If the item(s) not shipped out, all cancellation subject for the approval from IPAY88 (payment getway), and also subject for all charges incurred for the transaction.
- Please allow 7 working days for process of calcellation.
- Cancellation is only applicable for purchase and shipment withim Malaysia. All return and exchange is NOT Applicable to countries outside of Malaysia.
No refund provided for all successful transaction. We recommend you carefully select your products before make the payment and complete the transaction.